About Union Transport Alliance

Union Transport Alliance (UNION) is a leading commercial platform serving Uganda’s transport and informal sectors. We provide a range of products and services, including a ride-hailing platform, Union Oil, smartphones, and motorcycle financing solutions and more.

Job Purpose

We are seeking dynamic, energetic, and target-driven Field Sales Agents to join our team.

The successful candidates will be responsible for driving customer acquisition and business growth by identifying, engaging, and onboarding boda boda riders and other eligible customers onto UNION’s motorcycle loan financing scheme through our partner banks, Housing Finance Bank and DFCU Bank.

The Field Sales Agent will serve as a key representative of UNION within the community, building strong customer relationships, generating leads, supporting loan applications, and ensuring monthly sales targets are achieved.

Key Responsibilities

1. Customer Acquisition & Onboarding
   • Identify, approach, and onboard eligible customers onto the UNION motorcycle loan financing scheme.
   • Generate and maintain a strong pipeline of prospective customers.
   • Achieve a minimum target of prospects per month.

2. Relationship Management

• Build and maintain strong relationships with prospective customers, and other relevant partners.
• Maintain regular engagement with customers throughout the loan application process.
• Develop and maintain a strong network within the assigned territory.

3. Loan Facilitation

• Guide customers through the motorcycle loan application process.
• Explain loan eligibility requirements, terms, procedures, and documentation requirements.
• Support customers in submitting accurate and complete documentation.
• Follow up on loan applications with the relevant banking partners.

4. Customer Education

• Educate customers on loan terms, repayment obligations, and repayment schedules.
• Explain the benefits of the UNION platform and motorcycle financing solution.
• Address customer questions and provide accurate information throughout the onboarding process.

5. Sales Target Achievement

• Meet and exceed assigned monthly customer acquisition and loan booking targets.
• Generate sales and loan applications through Housing Finance Bank and DFCU Bank
• Identify new business opportunities within the assigned territory.

6. Field Activities & Reporting

• Conduct regular field visits to identify and engage potential customers.
• Monitor market trends, customer needs, and competitor activities.
• Submit timely and accurate reports on leads, customer engagements, applications, and sales performance.

Qualifications & Requirements

• A Diploma, or Degree in Business, Marketing, Sales, Finance, or a related field is an added advantage.
• Previous experience in field sales, fintech, A motorcycle financing, or relationship management is highly preferred.
• Strong communication, negotiation, persuasion, and interpersonal skills.
• Proven ability to work towards and achieve sales targets.
• Self-motivated, energetic, proactive, and results-oriented.
• Ability to work independently with minimal supervision.
• Good knowledge of the assigned geographical area.
• Strong customer service and relationship-building skills.
• Must have an updated smartphone capable of supporting and running required work applications.
• Must be willing and able to work extensively in the field.